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AIB Boss Tasks Staff on Excellent Service Delivery

by timenews
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Accident Investigation Bureau Nigeria (AIB-N) has urged its members of staff to intensify their effort in ensuring excellent service delivery, with the aim of achieving the Bureau’s mandate of investigating air mishaps and maintaining continuous safety of air transport in Nigeria.

 

The Commissioner of the Bureau, Engr. Akin Olateru, made this plea to the AIB staff while delivering a speech in celebration of the New Year, 2021.

 

He stated that he was pleased with the Bureau’s performance in the year 2020 despite the challenges of the COVID-19 pandemic and gave accolades to the staff for their various contributions.

 

Olateru however said that they must all intensify their efforts to continuously build a world class and an enviable institution while ensuring that focus, diligence and integrity remain their watchwords as they carry out their various duties.

 

He also encouraged intra-department and inter-department cooperation and teamwork within the Organisation as each unit is important to the success of AIB.

 

“Self-evaluation and self-improvement are also very important, as this is essential in ensuring everyone has a better understanding of the role they play within the organisation and how they can improve themselves to ensure continuous excellence in their service delivery, as required by our industry,” he added.

 

The Commissioner, assured that personnel development and welfare, as well as the refinement of the Bureau’s procedures and processes will remain a priority to his administration.

 

“It is my view that job satisfaction, equity and fairness are pivotal to high quality service delivery,” he said.

 

In relations to the pandemic, Olateru reiterated that the crisis is yet to be over and advised everyone to be mindful and respectful of the relevant protocols, to stay safe, healthy and productive, as he wished them a safe, healthy and prosperous 2021.

 

 

Photo Caption:

Engr. Akin Olateru, AIB Commissioner,

 

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