Keeping to its promise of better service delivery, Dana Air has announced an introduction of a flexible no change fee policy, saying that this was also in line with its custom of offering innovative products to support customers ever-changing travel desires
According to the Airline’s Communications Manager, Kingsley Ezenwa, ”Dana Air understands that the exigencies of daily activities can make planning a trip difficult. So with this new policy, our customers will now only be charged a fare difference (if Applicable) without a change fee when they make up to two changes on their ticket at least two hours to their flight.
”However, if the changes are made after the flight is operated or one hour to the flight, the fee will be applicable. This new policy is part of our promise to our guests to offer an improved service delivery, innovative and supportive products to meet and exceed their travel expectations.
”Our 10 per cent on base fare web discount is still available to encourage our guests to embrace our multiple, safe, and secure online platforms.
“Our guests are advised to visit our website www.flydanaair.com, call 01 2809888 or send us a chat on WhatsApp 07051190363 for further details.”